Call the hotel first.
Confirm that it accepts packages for arriving guests, how long it will hold them, and which desk or receiving area handles deliveries.
LuggEasy AI
Hotels & resorts
Prepare the guest name, reservation details, timing, and front-desk handoff before your luggage starts moving.
Written from LuggEasy operating experience · Reviewed by LuggEasy operations · Updated October 12, 2026
Check hotel shipping pricesConfirm that it accepts packages for arriving guests, how long it will hold them, and which desk or receiving area handles deliveries.
Use the guest name exactly as booked. Add the arrival date or reservation number in the delivery notes when the hotel requests it.
Do not rely on the hotel name alone. Include the correct property, street, city, state or region, postal code, country, and hotel phone number.
Avoid planning delivery for the same day you arrive. Carrier estimates can change because of weather, address corrections, weekends, or customs review.
For a shipment leaving the hotel, ask where labeled bags should wait and whether staff can release them to the carrier during the pickup window.
Some properties charge receiving, storage, bell-desk, resort, or handling fees. These are controlled by the hotel and are not part of the carrier price.
Hotel FAQ
Often yes, but contact the hotel first to confirm that it accepts guest packages, how early it will hold them, and whether it charges a receiving or storage fee.
Use the hotel street address, the guest name exactly as booked, a reachable phone number, and the arrival date or reservation number in the delivery notes when the hotel allows it.
It may be possible when the hotel agrees to hold and release the labeled item. Confirm the pickup location, hours, contact person, and any handling fee before booking.
No. Receiving, storage, bell-desk, resort, and handling fees charged by the hotel are separate unless a quote explicitly says otherwise.